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Training Available

The Daikin approved DUK-11 and DUK-12 courses are designed to provide training and knowledge for HVAC professionals. These courses cover key concepts, installation procedures, and maintenance practices specific to Daikin systems. Participants will gain hands-on experience and theoretical insights to enhance their skills and ensure optimal performance of Daikin products. Completing these courses equips technicians with the confidence and expertise to excel in the field.

DUK-H11 (Level) 1 

DUK-H12 (Level) 2 

The course takes place at the Bristol Daikin Training Centre. It is a mix of classroom training and hands-on time with the equipment. It runs for 1 day, starting at 0900 and finishing at 16:30.

It is suitable for electricians, plumbers, refrigeration engineers and heating engineers. 

You must have completed level one before you can attend level 2

There is a short exam at the end of the in-person course which must be passed in order to gain formal certification.

Additional Courses available at Bristol Head Office

 

Standard Installation Level 1 

Altherma 3 Monobloc DUK-H11

7th Oct, 21st Oct, 4th Nov, 19th Nov, 2nd Dec, 17th Dec

 

Altherma 3 H-HT DUK H8

29th Oct 29th Nov 10th Dec

Altherma 3 Refrigerant Split DUK-H2

11th Nov 9th Dec

Altherma Hybrid Monobloc DUK-H14

17th Oct 28th Oct 15th Nov 12th Dec

 

Altherma 3 Product Wiring DUK-H31

30th Oct 25th Nov 13th Dec

Level 2 Service & Fault Finding

Altherma 3 Monobloc DUK-H12

Altherma 3 H-HT DUK-H12

Altherma 3 Refrigerant Split DUK-H12

9th Oct 22nd Oct 5th Nov 20th Nov 3rd Dec 18th Dec

 

Level 3 DUK-H12 DUK-H13 (Two day course)

10th Oct 23rd Oct 6th Nov 21st Nov 4th Dec 19th Dec

 

Please call to confirm date availability 

The course takes place at the Sustainable Home Centre in Calne. It is a mix of classroom training and hands-on time with the equipment. It runs for 1 day, starting at 0900 and finishing at 16:30.

It is suitable for electricians, plumbers, refrigeration engineers and heating engineers. 

There are no formal qualification requirements for attendance except for the online course mentioned below.

The course covers both D & E Series R32 Altherma Monobloc units.

PLEASE NOTE: The DUK-H1 on-line Altherma product introduction course must have been successfully completed prior to attending this course. A link to the Daikin online training academy is below. Please follow the link and register, then you will have access to the course. Complete the DUK-H1 course. https://daikin.academy/Catalogue/CatalogueItemDetails.aspx?type=0&id=12049

It requires a couple of hours online and can be done at any time in advance of the main course. It is necessary before the formal Daikin training certificate can be issued.

There is a short exam at the end of the in-person course which must be passed in order to gain formal certification.

 

DUK-H11(Course contents Overview)

· Manuals and Abbreviations

· Monobloc Concept

· Range Overview

· Product Options

· Hardware Installation

· Outdoor Unit

· Domestic Hot Water Cylinder Options

· System Hydraulics

· External Pipework

· Hydraulic Components

· Required Flow Rates

· Automatic By-Pass Valve

· Defrost Volumes

· Hydraulic Separation

· Hot Water Cylinder Hydraulics Including Pre-plumbed

· 3-Way Valve Installation

· Main Electrical Supply Requirements

· Common Installation Wiring

· Outdoor Unit

· Back-Up Heater Wiring Option

· Booster Heater Wiring

· Outdoor Unit to User Interface

· Third Party Control Options

· Domestic Hot Water Cylinder Wiring and Connections to Outdoor Unit

· Pre-plumbed Hot Water Cylinder Wiring

· Water Quality

· Expansion Vessel Charge

· Glycol & Specific Heat Capacity

  Pre-start Checks and basic              commissioning

· Outdoor Unit & System De-aeration

· Domestic Hot Water Cylinder

· Daikin User Interface Basics

· Quick Start Wizard

· Daikin Madoka controller Basics

DUK-H12 Level 2 ( Course Over view )​

​This advanced installation & commissioning course gives you added insight in to the set up features that are associated with more advanced installations, allowing your customer to get the most out of their system.

© 2025 Active Plumbing Supplies (Calne) Ltd. All rights reserved.

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